Features of Our Service

  • Serving Our Customers Since 1954
  • Certified PCI DSS Compliant
  • Secure Credit Card Processing
  • 24 hour, 365 day Operation
  • Backup Emergency Power
  • Bilingual Operators
  • Per-second billing - no rounding up to full minutes
  • 100% On-Site Operators
  • High Security
  • Customized Conversation Flow
  • Web Enabled Call Center
  • Interactive Voice Response
  • Data Entered Into Your Web Site
  • Flexible Data Transfer to You
  • Live Text Chat
  • Live Push-Page
  • Custom Telemarketing
  • Overflow Service
  • After Hours (Part Time) Service
  • Database Management
  • Custom Reporting
  • Real-Time Call Reports
  • M.O.M. Software Compatible
  • Continuous Quality Control

Hear a Smile

Can your customers hear a smile? We believe they will...

It's true! There's power in a smile. Frustrated customers feel hope. Angry customers relax. Happy customers get happier. Stenocall knows your business begins and ends with the customer. So does ours. That's why we back up that smile with the latest technology to handle any inbound telemarketing call center service you may need. We create innovative, customized, precise solutions for your business today, while keeping in sight the needs of tomorrow.

Outsourcing your company's order entry and customer service operations is a critical decision for your company. We understand that partnering with an inbound telecommunications company that customizes its operations to suit yours is crucial.

At Stenocall we know we've done our job when the customer, your customer, hangs up with a smile, too. Call us...and listen for the smile.

More Call Center Advantages

Idea Checklist

  • Order Taking / Order Processing
  • Cross-selling and Up-selling
  • Direct Response Marketing
  • Govt. Assistance Programs
  • Catalog Requests
  • Customer Service
  • Disaster Backup
  • Product Help Line
  • Troubleshooting
  • Pledge Drives
  • Lead Generation
  • Lead Qualification
  • Dealer Locator
  • Phone Card Reloads
  • Warranty Service / Replacement
  • Applicant Screening
  • Hotel Reservations
  • Conference Registration
  • Business Continuity
  • Literature Fulfillment
  • Appointment Scheduling
  • Complaint Line
  • Consumer Information Line
  • Infomercial (DRTV) Response